Your leads arrive on WhatsApp.
Your CRM should know that.
EK CRM is built for how business actually works in Nepal. Capture an inquiry from a phone call, a Viber message or a site visit, follow it to a signed deal, and see exactly which channel earned the money.
Amounts in lakhs and crores. Commission worked out per product. Every change recorded against a name.
From a message on a phone to a number you can act on.
Four steps, in the order they happen. No configuration project before you can use it.
The inquiry arrives
A call, a WhatsApp message, a walk-in, or your website form posting straight into the CRM. Each one is tagged with the channel it came from, so nothing lands as an anonymous row.
Someone follows it up
The lead goes to a person, not a pile. Calls, site visits and notes are logged against it, and the person responsible gets a text the moment a web lead lands so it is answered while it is warm.
It becomes a deal
Qualified leads move onto a pipeline you define, with your own stages. Values are entered in lakhs and crores, and every change to an amount is kept with the name of whoever made it.
You see what earned it
Revenue is attributed back to the channel that produced it, and commission is worked out per product at its own rate. That is the number that decides where next month's marketing money goes.
One CRM, configured per business.
The pipeline stages, the products, the channels and the fields on a lead are all yours to define. A property agent and a school run the same software and never see each other's vocabulary.
Real estate and construction
Plot size, municipality, storeys, build type. Add the fields your buyers actually ask about and they appear on the lead, on the deal, and in the reports.
Schools and colleges
Track an applicant from the first phone call to enrolment, by programme.
Travel and trekking
Group size, season, route. Quote in NPR, follow up before the season closes.
Insurance and financial services
Commission is the business, so it is computed per product at its own rate rather than one flat percentage applied to everything.
Set up your workspace with us.
We configure your pipeline stages, products, channels and custom fields with you, import the leads you already have, and train your team. You are running on it the same week.